Terms & Conditions
PRICES & PAYMENTS
Prices is in USD
All payments are processed trough Shopify's Secure Checkout and also PayPal
Orders ship within 2 business days.
Estimated shipping time after the order has been completed:
Within the U.S.: 2-5 days
Canada: 2-3 weeks
International: 2-5 weeks
International Shipping Policy:
International customers are responsible for any and all fees and tariffs associated with Customs. These fees and tariffs are not included in either the purchase and/or shipping costs. Full retail value of items is listed on customs forms. First Class International is used for international shipping.
Tracking only updates to Australia, Belgium, Brazil, Canada, Croatia, Denmark, France, Germany, Great Britain, Netherlands, New Zealand, Spain and Switzerland.
Pawmain is not responsible for damages or losses in transit, but please contact us in the event of loss or damage by the postal service.
RETURNS AND EXCHANGES:
Please contact us within 24 hours regarding any concerns with your purchase you may have following the receipt of your order. We want to make sure you love your new item(s), and appreciate the opportunity to correct any problems/mistakes/
Please note- We do not accept returns- only exchanges for sizing of the same product. For Size Exchanges, the customer is responsible for shipping back the product to us, as well as covering the cost of shipping the new size out as it is a USPS expense. We do not ship the new size out until we have received the product in hand, as well as payment for the cost of shipping the new size out. Once we receive the product, we inspect it to make sure it is in new, unworn- condition. We do not offer exchanges for used apparel.
Not responsible for damages or losses in transit, but please contact us in the event of loss or damage by the postal service